Delivery
www.talc-paris.fr delivers worldwide.
The cost of sending your order will be calculated during checkout, depending on the delivery zone and the shipping method chosen.
Standard delivery is free for all orders above 80€ for France and above 150€ for the rest of Europe.
Please note that any taxes and customs fees charged outside the European Union remain the responsibility of the buyer.
The delivery rates are calculated according to the amount of your order, the shipping service chosen and the destination country:
FRANCE
Delivery to a relay point / Mondial Relay - 2 to 5 days
Order equal to or greater than 80€: Free delivery
Order less than 80€: 3.90€
Standard Delivery / DPD tracking - 2 to 3 days
Order equal to or greater than 80€: Free delivery
Order less than 80€: 5.90€
Express delivery / Chronopost - D+1: €10.90
EUROPEAN UNION
Delivery to a relay point - 3 to 6 days
(Only for Benelux, Spain, Portugal, Netherlands)
Order equal to or greater than €150: Free delivery
Order less than 80€: 8.90€
Standard Delivery - 2 to 5 days
Order equal to or greater than €150: Free delivery
Order less than 150€: 10.90€
Express Delivery - 1 to 3 days: €19
EUROPE OUTSIDE EU
Standard Delivery - 2 to 6 days
Order equal to or greater than €150: Free delivery
Order less than 150€: 15.90€
Express Delivery - 1 to 3 days: 25€
WORLD 1
Martinique, Guyana, Guadeloupe, Mayotte
United States of America, Canada, Mexico
Japan, South Korea, Hong Kong, China, India, Indonesia
Israel, South Africa, Morocco, Algeria, Tunisia, Egypt, United Arab Emirates
International Delivery - 3 to 6 days: 29€
WORLD 2
Other destinations not present in World 1
International Delivery - 3 to 6 days: €39
These delivery times are communicated to us by our partners.
They are given for information only. It is possible that during very busy periods delivery times may be slightly longer than those indicated.
If you order items for delivery outside of Europe, the package may be opened and inspected by customs authorities.
Import taxes and customs fees may be payable upon receipt of the
ordered. You will be responsible for these import fees. Please note that we have no control over these taxes and cannot accurately predict their amounts.
In case of return of one or more item(s), we would not support the refund of import taxes.
Returns
If you are not satisfied with one or more products upon receipt of your order, you have 30 days from the date of receipt of the package to notify the Return Service by email ( sav@talc-paris .fr ) indicating your order number.
You can make an exchange or ask for a refund of your order, provided that the items are returned in their original packaging, unworn and accompanied by their invoice.
We will send you a prepaid return slip by email. All you have to do is print it out and then drop off the package at a drop-off point near you (the details will be sent to you by email).
- In the event of an exchange, we bear all transport costs (return and reshipment).
- In case of a simple return (without exchange), we cover the return costs, but the initial shipping costs are not refunded.
Return address :
TALC c/o OUILOG
Return Service
25 Heyrieux Station
69780 Saint-Pierre-De-Chandieu
France
phone: +33 (0)633852798
In the event of a refund request, www.talc-paris.fr will refund you the amount equivalent to the returned items within a period less than or equal to 15 days following the date of receipt of the returned package.
PLEASE NOTE , we do not authorize the return of the following items:
- gift cards
- underwear if their packaging has been opened, in order to guarantee our customers that they have never been worn.
Items returned incomplete, damaged, damaged or soiled will not be refunded or exchanged and will be returned to you.
No return for cash on delivery will be accepted.
For any other questions regarding your deliveries and returns, do not hesitate to contact our After-Sales Service: sav@talc-paris.fr.